top of page

Tamar shalem, handmade shoes, hand made shoes, handmade leather shoes, handmade vegan shoes

Questions? ask me anything

HOW TO PICK YOUR SIZE


Length measurements are found in any of my product`s descriptions. 
Measuring yourself takes only a few moments, and can really help you in choosing the right size for you. 
General rules: If the shoes are closed (anything you would wear with socks) the measurements would be: your foot length + about 1 cm (or 0.4 inches) 
If you are choosing a sandal or a peep toe size (anything that is opened in the front), the measurements would be: your foot length + about 0.5 cm (or 0.2 inches). 

HOW DO I CONVERET MY SIZE TO EUROPEAN SIZES?

 

Conversion & measurement chart

To ensure the right size is provided to you, please use the length measurements I have provided.
You are more than welcome to contact me with any question you may have: info@tamarshalem.com

 

Easy size converter:

42 41 40 39 38 37 36 35 EUROPE
10 9.5 9 8.5 7.5 6.5 6 5 USA
8.5 8 7.5 7 6 5 4.5 3.5 AUSTRALIA
7.5 7 6.5 6 5 4 3.5 2.5 UK

 

HOW DO I MEASURE MY FEET?


place a ruler of a measuring tape on the floor, so that "0" touches a wall. Take off your shoes and socks and stand on the ruler, with your heels pressed against the wall. Measure to your largest toe.

WHAT IS MY SHOP'S SHIPPING POLICY

Items are shipped within 3 business days by:

* Registered mail (to anywhere besides the USA Canada) - 10-50 days, trackable, insured. 

*To the USA via USPS, 8-10 days, trackable and insured.
* Expedited Shipping: 2-3 business days door to door.

All destination expenses duties/taxes etc. will be paid by receiver.

My products exit my studio well packed and water proof.

Postal delays may occur from time to time. 
 

IF I WOULD LIKE TO RETURN THE SHOES?

If for any reason you are not satisfied with your shoes, please contact me at: info@tamarshalem.com

and I will provide you with a response shortly after.

Please do so within 3 days of recieving your new shoes.

Returns are paid by buyer,

When Exchanging you want have to pay the shipping for the new pair, only for the return.

HOW DO I RETURN/EXCHANGE?


1. It Is important that you use these instructions to make your return/exchange as smooth
as possible. 

1. Please avoid sending a product before contacting me.

2.Unfortunately I CAN NOT accept returns by private companies such as:
UPS / DHL / TNT/ Fed Express Etc.

3.Make sure you are NOT using EMS or any kind of express mail service. 
Express services can have different names such as priority or fast mail services. 
Those kind of services are very likely to be held by the custom for a long time or return to the sender at his expense. 

4.USA customers: Please ship you parcel via First Class USPS service only. You will be told this shipping method is untrckable, please send me the number under the barcode, that is the tracking number I need.
It is the cheapest and most smooth service.

5.Please ship with a mailing service that has a tracking number. Before shipping the 
package, make sure to avoid tracking numbers starting with RE or EE.Those kind of services 
are very likely to be held by the custom for a long time or return to the sender at his expense.

6.Customers from anywhere else (not US), 
I kindly ask you to use only regular registered mail and make sure you are NOT using EMS 
or any kind of express mail service. Express parcels are regularly delayed in customs and 
might be returned to sender at his expense. 
Please consult with the post office teller before shipping the package.

Feel free to contact me with any question. I will reserve your exchange shoes as soon as you 
give me the tracking number. I will do my best to ship your new shoes to you ASAP :)
Important: do not forget to write your name and full address on the box!
You are welcome to use my return address: P.O.BOX 138. TLV, ISRAEL 6100101

 

DO ITEMS MATCH THERE PHOTO

All items a photographed in at least 3 angles to give the most accurate description

Colors may appear slightly different in photos and on different screens.

DO YOU HAVE A SHOP?

 

You are welcomed to come visit me & the shoes in Tel Aviv at the studio:

Tamar Shalem

Street Address: Levontin 2 App 7

City: Tel Aviv

Country: Israel 
Email: info@tamarshalem.com
Phone: 972 (0)3 6322142

 

 

WHAT ARE THE STUDIOS WORKING HOURS?

Sun - Thu: 9 am - 3 pm. 
Always advised to phone before arrival 03 6322142

WHO AM I?

 

My shoe-making story starts during my first year of industrial design studies at Shenkar College: I had to design a sandal as part of a school project, so I came up with a collection of shoes made from fresh fruits and vegetables. I enjoyed working on it so much that I couldn’t wait for my four years of studies to be over so I could make more shoes! When I graduated from college, I got married and decided to make my own bridal shoes. I made a pair of nice flats, but they broke apart in the middle of the event. Understanding that I had zero technical skills, I signed up for classes at The Guild to learn more.

 

I select and test all of my materials to make sure they are sustainable and durable, and I am constantly looking for new materials to work with. I examine every piece of leather to see how it feels because I believe shoes should be comfortable – not just pretty. I like buying a small stock of unique leather and letting it inspire me.

The number of shoes I make in one style is often a result of the quantity of leather I have, and most of my designs are limited editions.

I pick a theme for every season, which often changes during my design process. I start by sketching on my lasts and paper until something happens. This stage is impossible to explain in words, but when I know I have something, it’s one of the most exciting moments of the whole process. Once I have an idea, I cut a pattern and start sewing it and processing it in 3D. When it turns into a shoe prototype, I measure it on different feet to get feedback and make adjustments until the design is ready for production.
I work with a family of shoemakers that have been producing shoes for nearly 40 years. All of my shoes are hand-sewn and assembled the old-fashioned way, with a lot of love and attention to the smallest details. Working with my manufacturer was not easy at first. I had to learn how to communicate with him in order to get what I was aiming for and also trust his technical skills and knowledge when he said a design could or could not be made, or had to be changed. Slowly, he’s started to understand my design wishes, and I’ve started to understand the production limitations.
I spend about 3 days a weeks at the workshop, taking part in all production stages. The production of my shoes is very traditional: most of the stages require very simple hand tools and, of course, the craftsman’s skills. I believe that a major part of my product’s character is the fact that they come from a traditional production line, rather than a mass production one. Each and every shoe is designed and assembled by hand with full attention.
I manage my online shop as if it were an actual shop, rather than a virtual one. I treat my visitors as guests – as if we were meeting face-to-face – and assist them in every way I can, doing my best to offer them a great shopping experience before, during, and after the purchase. I am always honest in my answers to customers so they have a clear sense of what they are going to get. Many of my clients are returning customers, and a few of them have several pairs of my shoes. This is the greatest compliment of all and the reason why I love my job so much.

HOW CAN I PAY?

I currently only accept PayPal, but you don't have to have a PayPal account to pay.

To create a PayPal account, go to www.paypal.com.

If your country doesn't support PayPal, please contact me for information on bank transfer's.

PRIVCY AND SECURITY

Each order has a preparation time of 1-3 business days. Costume made order's will have the preparation time of 6-8 weeks, please consider. Express delivery is with additional cost and will be shipped out to the customer when the order is ready.

Tamar Shalem shoes strives to ensure security, integrity and privacy of personally identifiable information of its customers.

Tamar Shalem shoes ensures that any personal information that you provide during the registration and checkout process, is kept confidential and is solely used for the purpose of processing your order.

Tamar Shalem shoes guarantees that the information entered on our site will not be disclosed to any external organizations or third parties.

Please note: your email address will be used to receive information about new products and special offers when you subscribe to my club members list.

If you do not wish to receive updates, you may remove yourself from the mailing list by asking to unsubscribe in the email you received.

In addition, Tamar Shalem shoes reserves the right to decline or cancel any such orders. If a cancelled purchase has already been charged to the customers PayPal account, Tamar Shalem shoes will issue a credit to the account in the same amount within 10-15 business days.

Didn't find what you were looking for? please write to me, I will get back to you ASAP

Success! Message received.

bottom of page